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Safety & privacy

Kerb Side asks people to share where they live. That is a real responsibility, and this page explains how we handle it.

Last updated: 8 August 2026

Your address is never public

The exact address you give when posting an item is never shown on the listing, the feed, the map, a shared link, or a page preview. Anyone browsing sees only an approximate distance and a rough locality.

Everyone sees

Wooden coffee table

📍 About 1.8 km away · Near Tauranga South

Only the person who is keen on it

Wooden coffee table

14 Example Road, Tauranga South

Outside the front gate

How the privacy actually works

  • Map pins are offset by a random 150–500 metres. The offset is generated once when you post and then frozen — so viewing a listing repeatedly, or from different places, cannot narrow down where you really are.
  • Distances are rounded to 100 metres for the same reason.
  • Addresses are encrypted with AES-256-GCM and stored in a separate database table from the listing, so a public query physically cannot return one.
  • Photos have their location data stripped before publication — a phone photo of a couch on your driveway carries GPS coordinates otherwise.
  • Every access to an address is logged, including by our own moderators, who have to record a written reason.
  • When you mark an item gone, the stored address is deleted.

Saying you’re keen, and why we ask twice

Before an address is revealed you see a confirmation screen. That friction is deliberate: it hands you a stranger's home address and takes the item away from everyone else, so it should never happen by accident.

Only one person can be keen at a time. If they cannot collect, the item goes back into the feed for someone else.

What is not allowed

Weapons, drugs, alcohol, tobacco and vapes, explosives, hazardous chemicals, prescription medicines, live animals, stolen property, and anything unlawful in New Zealand. Selling anything is also prohibited — Kerb Side is completely free.

Every listing is scanned automatically when posted. Clear breaches are refused outright; borderline cases are published but queued for a moderator.

Full prohibited items list

Reporting

Every listing has a report button. Reports are confidential, and serious categories take a listing down immediately while a moderator reviews it.

How reporting works

Collecting safely

Two rules are not suggestions. You agree to both every time you say you’re keen, and they are shown again on the screen with the address:

  • Do not knock, and do not go inside

    Collect only from where the collection notes say — the kerb, the driveway, the front gate. Never ring the bell, knock, or go onto the rest of the property. The person giving this away is not expecting a visitor.

  • No calls, no texts, no messages

    You never need to contact each other, and Kerb Side has no messaging on purpose. The address and any notes are handed to you automatically, and there is nothing to arrange — turn up while Kerb Side is open and take it. If a listing asks you to ring or text first, please report it instead.

  • It might already be gone

    Items are left out in the open, so anyone passing by can pick one up. Being keen holds it on Kerb Side, but Kerb Side cannot hold it on the kerb. If it is not there when you arrive, say you are no longer keen and please do not knock to ask about it.

Turning up at someone’s door is the fastest way to make a person regret giving something away for free. Repeatedly ignoring this will cost you access to Kerb Side.

The rest is ordinary good sense:

  • Collect in daylight where you can.
  • Bring someone with you if you would rather not go alone.
  • Read the collection notes before you set off — they tell you exactly where the item is.
  • Check that an item is safe before you use it, especially anything electrical or anything for a child.
  • Trust your instincts. If something feels off, say you’re no longer keen and report the listing.

If you are ever in immediate danger, call 111.

Missed collections

If someone repeatedly says they’re keen and does not collect, we track that privately. It leads to a warning, then a temporary pause — never a public mark on their profile. People have bad weeks, and a community platform should leave room for that.