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Terms of Service

Plain-English terms for using Kerb Side. By creating an account you agree to these.

Last updated: 8 August 2026

1. What Kerb Side is

Kerb Side is a free platform for giving away items you no longer need to people nearby. It is not a marketplace. Nothing listed on Kerb Side may be sold, swapped, traded, or offered in exchange for money, koha, favours or anything else of value.

Kerb Side is free to use and always will be. We take no commission and process no payments.

2. Your account

  • You must be at least 16 years old to create an account.
  • Provide accurate information, and keep your password to yourself.
  • One account per person. Duplicate accounts may be removed.
  • You are responsible for what happens under your account.

3. Posting items

When you post an item you confirm that:

  • It is yours to give away.
  • It is free — there is no charge, fee, donation or exchange of any kind.
  • It is legal and safe to pass on under New Zealand law.
  • It is not on our prohibited items list.
  • Your description and photos honestly represent the item and its condition.
  • You have the right to allow someone to come to the collection address you provide.

Listings stay live for five hours. After that we ask whether the item is still available; you can renew it up to six times before it needs reposting.

4. Claiming items

Claiming an item is a genuine commitment to collect it. When you claim something you receive a stranger's home address and the item is taken out of the feed for everyone else — so please only claim what you can actually pick up.

  • Collect within 24 hours, or cancel so someone else can have it.
  • Keep the collection address private. Do not share it, post it, or use it for anything other than collecting the item.
  • Respect the collection notes and the poster’s property.
  • Repeatedly claiming items and not collecting them will lead to a warning and then a temporary restriction on claiming.

5. Selling is not allowed

Any attempt to sell, charge for, or seek payment in connection with a Kerb Side listing is a breach of these terms. This includes asking for money after someone has claimed an item, requesting a “koha”, or directing people off Kerb Side to complete a transaction. Listings that attempt this are blocked automatically, and repeat attempts lead to account suspension.

6. Safety

Kerb Side connects neighbours, but we do not verify members' identities and we cannot vet items. Use your own judgement: collect in daylight where you can, bring someone with you if you would prefer, and check that an item is safe before you use it. Items are given away as-is, with no warranty of any kind.

Kerb Side is a platform, not a party to any giveaway. We are not liable for the condition or safety of items, or for what happens during a collection, to the extent permitted by law. Nothing in these terms limits rights you have that cannot lawfully be excluded, including under the Consumer Guarantees Act 1993 where it applies.

7. Moderation and enforcement

We may remove any listing and suspend or close any account that breaches these terms, our community guidelines, or the prohibited items policy. Serious breaches — weapons, drugs, stolen property, threats — result in immediate removal and may be reported to New Zealand Police.

8. Your content

You keep ownership of the photos and text you post. You grant Kerb Side a licence to display them on the platform for as long as your listing is live. That licence ends when your listing is removed.

9. Changes

We may update these terms. If a change is significant we will let you know in the app before it takes effect.

10. Governing law

These terms are governed by New Zealand law, and the New Zealand courts have jurisdiction over any dispute.